Definitely some great feedback here, thanks for taking the time to post!
I will say that the team read everything our players tell us, all feedback is reviewed and all bugs are tackled by the team.
We're constantly working on improvements, updates and changes to make Bleeding Edge the best game it can be.
You will see regularly posts on the forums and in the Official Discord from our Bleeding Edge helpers, these are active and helpful members of the community who help support players and answer questions where they can.
You can find out more information about helpers on the support centre.
It's also worth pointing out that your fighter level and your personal level are indicators of time invested into playing but are not necessarily representative of your skill level at playing.